What an Auto Repair Shop Needs: Google Reviews, Booking, Missed-Call Answering

Drivers choose a mechanic by reviews and by who picks up the phone. Online booking and an assistant that answers when you're under a car bring in the work you're currently missing.

The essentials

  1. Google Business Profile and reviewsTrust decides who gets the repair.
  2. Online bookingCustomers book oil changes and inspections online.
  3. Missed-call answeringEvery call answered, even when the bay is busy.
  4. Point of sale and invoicesEstimates, invoices and card payments.
  5. WebsiteServices, prices you're comfortable sharing, hours and directions.
  6. BookkeepingParts, labor and sales tax tracked monthly.

As you grow

  • Service reminders by SMS'Your oil change is due' brings customers back.
  • Local SEORank for 'brake repair near me'.
  • Signs and bannersVisible from the road.
  • PayrollTechnicians paid with taxes handled.

What your customers type into Google

oil change near me open nowmechanic near mebrake repair Sterling Heightscar inspection near metire shop Warren

If you don't show up for searches like these, customers choose the business that does. A Google profile, reviews and a phone-friendly website are what put you there.

Common questions

Can customers book service online?

Yes, with reminders before the appointment and a text when the car is ready.

Can you send service reminders?

Yes, by SMS to customers who agree, for oil changes and inspections.

Will this work with our current shop software?

Often yes. We check what you use and connect it, or recommend a simpler setup.

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